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Getting Set Up with the Tenant Portal
Your Tenant Portal gives you easy options to:
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Pay Rent Online
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Submit Maintenance Requests
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View Shared Files
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View Your Payment History
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Update Your Contact Information
How to Access Your Tenant Portal
Once your application is approved, you will receive an email from noreply@porpertymanage.biz giving you instructions and login credentials for logging into your Tenant Portal. Reach out to us at chelsea@matsonpropertygroup.com if you have not yet received your login information.
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You can also access your tenant portal with your login credentials by visiting: rentecdirect.com/tenants
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Easy video instructions can be found here: Resident Connect: Tenant Resources
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Download the App - Resident Connect by Rentec Direct
Get quick access to your Tenant Portal from your smartphone with the Resident Connect app
downloadable from either the Google Play Store or Apple Store.
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How to Pay Rent Online
You can easily pay rent online through the Payments Tab in your Tenant Portal. To make a payment, follow these simple steps:
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Log into your Tenant Portal.
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Click on the Payments Tab.
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Click the purple Manage Payment Accounts button to take you to the Manage Payment Accounts page.
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Select Add Debit/Credit Card or Add Bank Account and enter the appropriate information for payment processing.*
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Click Add Account and verify information entered to save, allowing for easy one-time or recurring monthly payments.
*Note: To pay via Check (ACH) payments is no charge to you; to pay via credit card there is a small transaction fee of 3.25%.
If you have any questions about accessing your Tenant Portal, using the helpful features, or setting up Online Rent Payments, please contact us below.
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