Getting Set Up with the Tenant Portal

 

Your Tenant Portal gives you easy options to:

• Pay Rent Online

• Submit Maintenance Requests

• View Shared Files 

• View Your Payment History

• Update Your Contact Information

 

How to Access Your Tenant Portal

Once your application is approved, you will receive an email from noreply@porpertymanage.biz giving you instructions and login credentials for logging into your Tenant Portal. Reach out to us at chelsea@matsonpropertygroup.com if you have not yet received your login information.

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You can also access your tenant portal with your login credentials by visiting: rentecdirect.com/tenants

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Easy video instructions can be found here: Resident Connect: Tenant Resources

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Download the App - Resident Connect by Rentec Direct

Get quick access to your Tenant Portal from your smartphone with the Resident Connect app

downloadable from either the Google Play Store or Apple Store. 

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How to Pay Rent Online

You can easily pay rent online through the Payments Tab in your Tenant Portal. To make a payment, follow these simple steps:

1. Log into your Tenant Portal.

2. Click on the Payments Tab.

3. Click the purple Manage Payment Accounts button to take you to the Manage Payment Accounts page.

4. Select Add Debit/Credit Card or Add Bank Account and enter the appropriate information for payment processing.* 

5. Click Add Account and verify information entered to save, allowing for easy one-time or recurring monthly payments. 

 

*Note: To pay via Check (ACH) payments is no charge to you; to pay via credit card there is a small transaction fee of 3.25%. 

 

If you have any questions about accessing your Tenant Portal, using the helpful features, or setting up Online Rent Payments, please contact us below.